“Error establishing database connection” issue

  • Unknown's avatar
    halusholistik · Member ·

    My database is running but cannot be connected, tried to connect to my postgres but it did not find the endpoint. My site is halusayurvedic.store

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-oikake · Staff ·

    Hi,

    I’ve checked it, and the site halusayurvedic.store is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.

    You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    6 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho


    Your site seems to be hosted with Amazon. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community

    If you are interested in moving your site to WordPress.com we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 

    Hope this helps!

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