error has occurred while working

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  mylipssy · Member · Dec 20, 2019 at 11:13 am

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  When I was installing ocean wp required plugin it showed an error and
  Installation failed, now my site is not working. Please resolve this issue as soon as possible

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  staff-zinnia · Staff · Dec 20, 2019 at 3:45 pm

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  Hi –

  What is your site URL?

  I believe that you are actually set up on the other version of WordPress. That’s the open source software. Help comes from https://wordpress.org/support/forums/

  In order to install plugins on our managed hosting at WordPress.com the business plan is required. https://wordpress.com/pricing/

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  mylipssy · Member · Dec 20, 2019 at 5:30 pm

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  Hello,
  Site URL: Mylipssy.com
  Please help me out

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  themagicrobot · Member · Dec 20, 2019 at 6:39 pm

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  As your site isn’t hosted here at WordPress.com you need to register an account and ask your questions at the correct support forum as already indicated by staff-zinnia.

  WordPress.com vs. WordPress.org