Error HYTFSI while paying

  • Unknown's avatar
    tieratheagent · Member ·

    Error HYTFSI continue to pop up as I am paying for my upgraded site. And it keeps denying my card. I spoke with my bank and everything is clear on their end.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I checked with our billing team and found no issues preventing the payments from our side. We see a generic card declined error from your bank/card issuer’s side. Perhaps you could contact your bank/card issuer and ask them if they have any insights into the failed payment attempts.

    If they don’t, you may want to use a different payment method (a different card, Apple/Google Pay, or PayPal). You can see our payment methods here:

    WP
    Payment Methods
    in WordPress.com Support
    7 min read
    This guide covers how to pay for a WordPress.com plan, domain, and other services we offer. Methods of PaymentAdd a Credit Card to Your AccountUsing a Payment Method for All SubscriptionsDelete a Saved Credit CardManage Payment MethodsBackup Payment MethodsPayments Using a PayPal AccountUsing PayPal for New PurchasesUsing PayPal for Future Renewals of an Existing SubscriptionPayments Using Ap

    We’ve also added a discount code to your cart, so you can go to checkout and proceed to payment to enjoy the discount. :)

    I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s the site for, and what features do you need on the site? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly.

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