ERROR IMPORTING FILES

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  richardkyalo · Member · Oct 15, 2018 at 4:05 pm

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  Hello,
  I am trying to import the attached file in my WordPress but I keep receiving this message
  Sorry, there has been an error.
  The file does not exist, please try again.

  Kindly advise me what to do. Thanks

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Oct 16, 2018 at 11:30 am

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  Hi richardkyalo,

  I can’t see any recent activity or imports on 123businessonline.wordpress.com — is this the site you are importing to? If not, can you send a link to the one you are having trouble with?

  Just let me know and we can go from there.

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  richardkyalo · Member · Oct 18, 2018 at 1:05 pm

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  Hello Gemmacevans
  Here is the website https://dazzlingessays.com/

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  fstat · Staff · Oct 18, 2018 at 2:45 pm

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by NameCheap.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org