Error Importing Subscribers

  • Unknown's avatar
    techygeekshome · Member ·

    I’m trying to import my subscribers from WordPress to Jetpack (that I have permission for) and I’m getting this email reply when I try to do it, via CSV or manual…
    We’ve hit a small snag importing your subscribers
    The list of subscribers you added to your Newsletter (subscribers-blog-import-1681139825) seems to have triggered our security filters. Sorry for the hassle!
    It’s nothing to worry about, and our Support team is on hand to help you get back on track. Drop us a line, and we’ll help you to get this resolved as quickly as possible.
    In the meantime, you might want to take a look at our support page for some extra help.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here? Thanks!

    https://wordpress.org/support/plugin/jetpack/

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