Error in changing email address

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  jeetneogi · Member · Jun 8, 2021 at 5:54 pm

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  I have a WordPress account with an email address, then I created another user with a different email address now I deleted that user account and I want make that email address as my primary email address but I can’t do it. Please help me resolve this issue. Thank you

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  staff-blorbo · Staff · Jun 8, 2021 at 6:40 pm

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  What is the email address you’re trying to use?

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  jeetneogi · Member · Jun 9, 2021 at 3:51 am

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  (email visible only to moderators and staff)

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  kokkieh · Staff · Jun 9, 2021 at 5:10 am

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  Hi there,

  When you close a WordPress.com account, the data connected to that account is only deleted after 30 days. So until that happens, that email address will not be available for use by another account.

  When you closed that account we sent you a confirmation email. Reply to that email, and request that the address is immediately deleted from the closed account. That will free it up so you can use it for this account.

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  jeetneogi · Member · Jun 9, 2021 at 7:02 am

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  Ok, I requested them to delete that address from that closed account. Let’s see what happens.

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  kokkieh · Staff · Jun 9, 2021 at 7:40 am

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  Excellent. Please be patient while waiting for a reply on that – our team replies to emails in the order they’re received, so we’ll reply as soon as it reaches the top of the queue.

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  jeetneogi · Member · Jun 9, 2021 at 9:01 am

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  Yes, the problem has been solved. Thank you so much.