Error in country based phone number filter? That phone number does not appear to
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When I try to switch on Two-Factor Authentication in WordPress.com and insert my phone number, I get message
‘That phone number does not appear to be valid’. My full number is +372 xxxxxxx (+372 +7 digits). I tried to fill in phone number fields several times without any spaces or dashes:Country: Estonia (+372)
Number: xxxxxxxNumber is legit Estonian mobile phone number (service provider EMT) already 20 years and works flawlessly with other two-factor authentication services.
Maybe there is some configuration error in the filter for Estonian mobile numbers?
The blog I need help with is: (visible only to logged in users)
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Hi there,
When you select the country, it automatically retrieves the country code, in your case +372, then you don’t need to repeat this code anymore. You only need to fill your phone number directly. -
Thank you Carladoria for your answer but it did not help.
Maybe I did not explain clearly in my first post: I did chose correct country code from drop-down list and filled in only phone number part in another field. It is expected user behavior. My problem is that even if I fill everything correctly I do get message “That phone number does not appear to be valid”. I even tried insert incorrect formats for testing but the result remain the same. -
Hi @andreseesik, thanks for getting in touch. I’m not sure what would cause this, but I’ve reported the issue, and will let you know when we have more information. Cheers!
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Hi @andreseesik, I think we see the issue. It might take us a bit to resolve it, but I’ll contact you via email for more details. Thanks!
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