Error in email address/username

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  theplantcellar · Member · Dec 28, 2020 at 6:26 am

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  Hi,

  My word press admin site shows my user name and email address incorrectly. Is this able to be corrected? it should be (email visible only to moderators and staff) not (.com.au)

  Thanks rachel

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  staff-blorbo · Staff · Dec 28, 2020 at 11:19 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  theplantcellar · Member · Dec 29, 2020 at 3:07 am

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  Hi,

  My website

  theplantcellar.com.au/wp-admin

  Under my profile it shows my user name as (email visible only to moderators and staff)

  It should be

  (email visible only to moderators and staff)

  Can this be fixed?

  Its says i am not able to change the username

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  staff-mckluskey · Staff · Dec 29, 2020 at 8:52 am

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  Ah, looks like you’re talking about a WordPress.org account, not WordPress.com one- your site is hosted by Siteground.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.