Error in orders that were 100% paid with Tera Wallet credit

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  viniverner1 · Member · Mar 30, 2023 at 9:16 pm

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  We are seeing an error where orders that were fully paid with credit in Tera Wallet are dropping with the status of payment pending and also with a note with the following message “Unsuccessful payment event complete. Something went wrong with processing payment please try again.”.

  Also in the WooCommerce logs right after the orders are placed the following error appears:
  “2023-03-30T16:47:47+00:00 ERROR Error completing payment for order #36650”

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Mar 30, 2023 at 10:49 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce/#new-topic-0

  Thanks!