Error in transaction

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  shalinisesha · Member · Oct 15, 2021 at 6:31 am

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  The following error is coming when the transaction is initiated
  Order creation failed with the message: ‘cURL error 6: getaddrinfo() thread failed to start ‘.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amirudra789 · Member · Oct 15, 2021 at 6:37 am

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  Hello there!

  Could you please share your site URL in question so we can assist you better.

  I have tagged this thread for staff assistance, they would get back to you asap.

  Also, to reach out support staff directly please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Regards

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  aleone89 · Staff · Oct 15, 2021 at 9:03 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  Also, are you trying to make a purchase on WordPress.com?