Error: Invalid Captcha
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I am unable to access my admin website. User name and password are correct, but I keep getting the same error message over and over “Error: Invalid Captcha”. I tried several web browsers, and I can’t seem the be able to bypass it. Could someone please assist?
The blog I need help with is: (visible only to logged in users)
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to clarify, the admin site that I am unable to access due captcha issue is: https://gerbyclick.com/wp-login.php
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Hi there,
I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.
WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.
That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.
If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/
You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/
If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.
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@fstat many thanks for your reply. I would like to discuss more the migration to better understand the pros and cons, and what could potentially go wrong during the migration. I am asking because ultimately, I am interested in the maintenance package. Is there a possibility to set up a call to go over it please?
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At this time, we don’t offer phone support, but I assure you we’re here to provide comprehensive answers to any questions you may have here in this thread. Please feel free to list all your concerns and questions, and I’ll do my best to address each one.
To give you a bit of peace of mind, I’d like to mention that during the migration process, the data from your original site is copied, not moved. This means your existing site remains intact and untouched. You’re essentially creating a mirrored version of your site on our platform. Once the migration is complete and you’ve verified that everything has been transferred correctly, only then you can terminate hosting with your current provider.
Our main aim is to make this transition as smooth as possible for you. So, please don’t hesitate to ask anything, and we’ll gladly help.
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