Error loading products

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  bluevanillauk · Member · Sep 10, 2018 at 12:33 pm

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  We seem to be having some issues when uploading products, when we try to update a product it is loading a blank page.

  Does anyone know what may be causing this issue? It is coming up as an error http 500.

  Many Thanks,
  Lucy

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  torres126 · Member · Sep 10, 2018 at 12:48 pm

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  Hi there,

  We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

  Bare in mind that if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting prover. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Let us know this information and we’ll try and move forward. :)