Error mapping domain

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  wearenaeev · Member · Nov 16, 2015 at 2:23 pm

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  Hello everyone

  I’m having trouble mapping my domain for my WordPress blog. The domain name is naeev.pt and my host provider already told me everything’s set up and the domain is registered. DNS were setup last week, so it should be good, but it’s not.

  Can you help me with this?

  The blog is naeevblog.wordpress.com.

  The blog I need help with is: (visible only to logged in users)

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  helper-brucea · Member · Nov 16, 2015 at 9:57 pm

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  Howdy!

  I’ve mapped that domain for you and set it to expire in a week. Could you go in before then and renew it for the full year here:

  wordpress.com/my-upgrades

  Also, it looks like the name servers are still not pointing to WordPress.com servers.

  Your domain is not pointing to WordPress.com name servers. You can view the current name servers on this page:

  http://en.support.wordpress.com/domain-helper/?host=naeev.pt

  You’ll need to update the name servers with your domain registrar. This article explains how:

  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  The name servers for WordPress.com are:

  NS1.WORDPRESS.COM

  NS2.WORDPRESS.COM

  NS3.WORDPRESS.COM

  If you’re not sure how to change them, please contact your registrar for assistance.

  Once you have updated the name servers, it may take up to 48 hours for the domain to be pointed to your WordPress.com site.

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  wearenaeev · Member · Nov 16, 2015 at 10:27 pm

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  Thank you, bruceallen

  I really appreciate your help!

  My registrar told me the nameservers were already updated since Thursday or Friday, I believe. They insist they did everything they could, but we still got no results. I let them know I could change them myself, but they said “since it’s a .pt domain” they needed “to do this” themselves. I didn’t understand why, I might add.

  I’ll let them know what’s happening and renew it for one year, just as you told me.

  Thank you so much.

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  kevingootee · Member · Nov 17, 2015 at 2:59 am

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  I tried mapping my wordpress page to a domain that I already created. I accidentally entered the wrong dns commands but now I have the correct DNS from hostgator. How do I undo the previous dns commands so I can enter the ones from hostgator?

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  helper-brucea · Member · Nov 17, 2015 at 3:15 pm

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  @kevingootee

  From here, it looks like things are working perfectly. Are you seeing something different?