Error Message

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  dyarnesinc · Member · Aug 21, 2019 at 11:01 am

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  I’m receiving the ‘update failed!’ error message when reinstalling the Ninja Forms plugin

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  byteofgrace · Member · Aug 21, 2019 at 12:02 pm

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  Hi there,

  So we can further assist you, please provide the URL of the site you are referring to.

  Also, if your site is hosted on WordPress.com, at least a Business plan is required to install plugins.

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  dyarnesinc · Member · Aug 21, 2019 at 2:23 pm

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  lancastercountyguide.com

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  staff-doublebassd · Staff · Aug 21, 2019 at 5:08 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!