Error message

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  veryvibrantlife · Member · Sep 24, 2020 at 7:09 pm

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  Every time I try to login to my wordpress I get an error message “ sorry you are not allowed access to this page.”

  I log in through bluehost

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  austinsangs · Member · Sep 24, 2020 at 7:27 pm

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  Hello there!

  What the URL of the site you need help with?

  Please note that these forums are for WordPress.com hosted sites. You are you using the self-hosted version of WordPress, you will need to visit the forums linked below:
  https://wordpress.org/support/forums/

  To learn about the differences between WordPress.com and WordPress.org, visit:

  WordPress.com vs. WordPress.org

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  veryvibrantlife · Member · Sep 24, 2020 at 7:37 pm

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  Veryvibrantlife.com

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  staff-mckluskey · Staff · Sep 25, 2020 at 9:42 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.