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  ledon549 · Member · Aug 2, 2022 at 10:27 pm

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  CAnt connect to wordpress thru godaddy.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  amiteshg93 · Member · Aug 3, 2022 at 5:49 am

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  Hi there,

  Your site is running on WordPress software from WordPress.org.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  Your hosting provider may be able to help you with your issues since WordPress.com has no control over sites hosted elsewhere.

  In addition, To get help with the WordPress open source software itself, you can contact the WordPress community forum using the link https://wordpress.org/support/forums

  Hope this helps! :)

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  staff-ozmodiar · Staff · Aug 3, 2022 at 2:48 pm

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  Howdy,

  Please ignore the previous reply from amiteshg93.

  WordPress.com staff can absolutely help you sort this out.

  However, as a WordPress.com eCommerce plan subscriber, you have access to our livechat support team. And contacting them will likely be a faster way of helping you get your site up and running:

  https://wordpress.com/help/contact

  If you cannot (or do not wish to) use the livechat system, let us know and we will be happy to help you here in the forums!