error message
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My website gallerierasmus.dk is down. My host one.com says that WP support has to help me. I am not able to login to the wp admin based on a ”critical error”.
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.
The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org
You might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums
Hope this helps! :)
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Hi there!
We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.
Pulling up your site it looks like you have a problem with the Elementor plugin based on the error message. I would recommend reaching out to their support team for help in resolving that error.
If you still have trouble, please reach out to the WordPress community for guidance:
https://wordpress.org/support/forum/how-to-and-troubleshooting
I hope this points you in the right direction.
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