Error Message

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  oscarmackay26 · Member · Jul 4, 2023 at 11:47 am

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  Whenever I try to build my website I get this error message

  We’ve hit a snag It looks like something went wrong while setting up your store. Please contact support so that we can help you out.

  Please can you help?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jul 5, 2023 at 7:48 am

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  Hi there,

  Could you please specify the point at which you are seeing this error message? Specifically, does it appear when you are attempting to set up a WooCommerce store? If yes, a simple browser cache clearing could potentially solve this issue. Here’s how to do it: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

  Once you’ve done that, please try setting up your store again.

  If, after clearing the cache, the error message persists, there’s something else you can try. Upgrade to the Business or Commerce store below.

  And then install the WooCommerce plugin from https://wordpress.com/plugins/woocommerce/

  Once installed, activate the WooCommerce plugin. This will take you through the store setup wizard.

  We hope this helps. If you still encounter issues after following these steps, please don’t hesitate to get back in touch. We’re here to help you every step of the way.