Error message

• 

  shannonriveromn · Member · Jul 9, 2025 at 10:20 pm

  • Copy link
  • Add topic to favorites

  Getting message ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’ Bluehost says it’s my theme. Is there a contact at WordPress who can assist?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  justjennifer · Member · Jul 10, 2025 at 8:57 am

  • Copy link

  Hi there, if your WordPress site is hosted at Bluehost, you’ll want to check in with the support community for the open source WordPress software. You’ll find them at https://wordpress.org/support/forums/

  These support forums you’ve posted to assist site owners hosted on WordPress.com, the hosting provider.

  More info on the differences in this guide https://wordpress.com/support/com-vs-org/