Error message

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  amandaarusso · Member · Aug 15, 2025 at 8:43 pm

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  There is no customer support phone number. I am logged into the WP portal. I have only purchased the domain from WP. Now I need to point teh DNS to my shopify store but I keep getting an error message.

  The blog I need help with is: (visible only to logged in users)

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  josefhtest · Member · Aug 15, 2025 at 10:51 pm

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  Hi,
  
  Are you trying to connect the domain bareandbark.co to Shopify? I checked, and it is currently pointing to a Shopify store through A records. Is it working well on your site, or are you still encountering an error? Could you please share a screenshot of what you see on your end?
  
  We do not offer phone support because many issues we discuss require frequent reference to web links and code. That is much easier to do using chats and emails.
  However, we are always available through our support help center. https://wordpress.com/support/help-support-options/
  
  I look forward to your reply so I can help you further. 

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  amandaarusso · Member · Aug 15, 2025 at 11:24 pm

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  Yea shopify was able to help me finally. Thanks

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  josefhtest · Member · Aug 15, 2025 at 11:38 pm

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  I’m glad to hear Shopify was able to help you get it sorted!
  
  If you run into any other questions with your domain or WordPress account in the future, feel free to reach out.

  Thanks for the update!