Error Message and Locked Out of Site

• 

  zbreezelaw · Member · Feb 27, 2023 at 2:58 pm

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  Good morning,

  I am receiving the following error message and am unable to access the WP login page to attempt to correct the problem.
  
  I need help getting back into my site and recommendations on how to address/fix the problem cited in the error message. Thank you!
  
  Error Message: Fatal error: Cannot redeclare wp_add_global_styles_for_blocks() (previously declared in /homepages/14/d441482012/htdocs/clickandbuilds/GillerraLawLLC/wp-includes/global-styles-and-settings.php:211) in /homepages/14/d441482012/htdocs/clickandbuilds/GillerraLawLLC/wp-content/plugins/gutenberg/lib/compat/wordpress-6.1/get-global-styles-and-settings.php on line 11

  The blog I need help with is: (visible only to logged in users)

• 

  aleone89 · Staff · Mar 3, 2023 at 2:37 pm

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  Hey there,

  Man many thanks for reaching out.

  This site isn’t hosted with WordPress.com so our support overall is limited in this instance, but if it were hosted with WordPress.com, we’d be able to help with this fatal error.

  Looking at that error: /clickandbuilds/GillerraLawLLC/wp-content/plugins/ > perhaps looks awry… has an import taken place at any point?

  To explain, there’s two types of WordPress. The first is WordPress.com, where we provide daily backups, automatic updates, a 24/7 support service and an optimised version of WordPress. The second is self-hosted WordPress, where the free open source version of the software is installed onto a server.

  More on the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  It’s possible to migrate the site over to WordPress using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

  I hope this helps.