Error message appears instead of opening the website

  • Unknown's avatar
    efpretty · Member ·

    When I try to open my site all I get is an error message that originated from an upgrade. The error message is ‘Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /home3/bettyt45/public_html/edswoodturning.com/wp-content/plugins/wordpress-23-related-posts-plugin/config.php on line 130′. I’m unable to get onto the site to correct the error.
    How do I fix this?

  • staff-zara · Staff ·

    Hello there, it seems that your site is not hosted on WordPress.com.

    Name Server: NS423.HOSTGATOR.COM
    Name Server: NS424.HOSTGATOR.COM

    I would suggest that you post your question at WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

    https://wordpress.org/support/

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites.

    WordPress.com vs. WordPress.org

    Hope your issue gets fixed soon!

  • Unknown's avatar
    miraswriting · Member ·

    Hello!
    I went to edswoodturning.com and saw the error you mentioned. It looks like your site hosted on Hostgator, so it may be a self-hosted WordPress.org site. If that’s the case the forum over there might have an answer for you. There are lots of helpful staff and volunteers over there. Hopefully, they can help get your site back up and running soon. :)

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