error message at check out " oops!!! you do not have enough credits"

• 

  wint2nd · Member · May 13, 2022 at 2:16 pm

  • Copy link
  • Add topic to favorites

  our users are trying to place an order from our website. This was working fine. but now when they select COD/ CC (stripe) and place an order we get an error – ‘oops you do not have enough credits’, and it does not move ahead. Please help us here.

  website: https://naturaliiraw.com/

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · May 13, 2022 at 5:43 pm

  • Copy link

  Hi there!

  It looks like you already opened up a support ticket with WooCommerce Support; they are the ones who would need to help you here.

  It also looks like Ed already replied to your email – look for that response and reply with the information they need to help troubleshoot your issue.

  Thanks!