Error message at checkout

  • Unknown's avatar
    jayshaquile · Member ·

    Hello,

    We are having issues at the checkout with our shipping plug in shipstation which seems to me conflicting with woocomerce plug in. The shipstation support said everything on their end is absolutely fine and asked us to contact you since we are unable to figure out the problem and neither did they. The error message is at the last step in checkout which says : No shipping method have been selected. And it doesn’t allow us to pay and proceed from there. Can you let us know how to proceed please?

    Thanks

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • kokkieh · Staff ·

    Hi there,

    Please contact support for the WooCommerce plugin directly for help with this. If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

    For general help with the open source version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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