error message – go premium payment (can't proceed)

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  sahedanaam · Member · Nov 10, 2014 at 12:27 pm

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  Hi,

  I have an error message once proceeding with payment (go premium step). message says that transaction is rejected. please contact the credit card issuer….I have no issues with my credit card and i tried with 2 different credit card account. same trouble.
  I called my bank, and they found no issues on my credit card.

  your message in french

  “La transaction a été refusée. Veuillez contacter l’émetteur de votre carte car il a peut-être bloqué la transaction dans le cadre de la lutte contre la fraude. Vous pouvez également essayer une autre carte.”

  Can you help?
  Thank you

  The blog I need help with is: (visible only to logged in users)

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  sahedanaam · Member · Nov 10, 2014 at 5:36 pm

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  I tried to do the payment with a VISA card and an AMEX, can’t pay on your website.
  Could you check than you have no issues with payment process from France with Visa, AMEX?

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  gracejiyoung · Member · Nov 11, 2014 at 8:15 pm

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  Hi there,

  I found that you were able to add a WordPress.com Premium free trial to rendezvoustrendydotcom2.wordpress.com, but that site has been deleted. Are you using that same card to add it to another site?