error message in import

• 

  thamizharivuejournal · Member · Aug 14, 2021 at 12:25 pm

  • Copy link
  • Add topic to favorites

  There don’t appear to be any authors in your import file.
  Make sure you are using a valid WordPress export file in XML or ZIP format. Still need help?

  Site: https://thamizharivuejournal.wordpress.com.
  WP.com: Yes
  Correct account: Yes

• 

  aleone89 · Staff · Aug 16, 2021 at 8:52 am

  • Copy link

  Hello there,

  Many thanks for reaching out.

  Are you able to upload the .xml file into your media library and we’ll take a look at what could be happening there.

  Also, are you able to provide information as to where the .xml import file came from please.

  Many thanks.