Error message in "View Site" on iPad App – "Certificate for erver invalid"

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  dvayro · Member · Mar 28, 2014 at 10:21 am

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  When I try to use the “View site” tab in my WordPress App on my iPad I get the following message:

  “The certificate for this server is invalid. You might be connecting to a server that is pretending to be “builtblog.net” [my own blog] which could put your confidential informaiton at risk.”

  I cannot get past this message.

  I recently bought the domain “www.builtblog.net” (as the focus of my blog – originally hosted on https://gateleyprocurement.wordpress.com has changed and I wanted the domain name to reflect that).

  I wonder if the two events are connected?

  If you can help, please, that would be great – the “view site” facility is excellent.

  Thanks

  DAVID V

  The blog I need help with is: (visible only to logged in users)

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  richardmuscat · Member · Mar 31, 2014 at 10:01 am

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  Hi David,

  Your domain seems to be set up correctly so I don’t think its the cause of your problem. We’ve had a quite a few reports of a similar nature over the past two days so it seems like there’s a server-side problem where we’re incorrectly flagging certain sites as insecure.

  Is the problem still happening now? If yes, are you able to send me a screenshot of the error you’re seeing?

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  dvayro · Member · Mar 31, 2014 at 1:21 pm

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  Richard

  Thanks for looking at this for me. Yes, as of 2 mins ago, it is still happening.

  Not sure how to send you a screen shot – I have taken a photo of the error message (screen is frozen when the message is there so I can’t capture it). I’m not sure how to attach the photo from my library to this message!

  Thanks

  DAVID

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  richardmuscat · Member · Mar 31, 2014 at 1:42 pm

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  Hi David, If you upload the screenshot to your blog’s media library I can access it from my end that way.

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  dvayro · Member · Mar 31, 2014 at 1:48 pm

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  Richard

  Thanks – I have now done that.

  It is unimaginatively titled: “Invalid Certificate Error Message”.

  I look forward to hearing.

  Regards

  DAVID

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  richardmuscat · Member · Apr 3, 2014 at 2:41 pm

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  Hi David,

  Quick suggestion: have you tried updating the iPad app to the latest version?

  Thanks
  Richard