error message: no matching template found; can’t find website or log into admin console

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  kforresterd1994e14da · Member · Dec 13, 2021 at 5:04 am

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  When I try going to my website I get the following error message: no matching template found. When I try accessing the admin console I am not able to log in, it shows a profile that has nothing to do with the site that I built.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  helper-heroponriki · Member · Dec 13, 2021 at 6:20 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  NOTE: We can only assist with websites hosted at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  Thank you!