Error message on old site; can’t login

  • Unknown's avatar
    soccer102794 · Member ·

    This page – https://box2017.temp.domains/404.html – brings up a 404 error message whenever I try to open it. I’m trying to open my wordpress for my website – dylondersnow.com – but it was with this account – (email visible only to moderators and staff) – and when i login to this account I don’t see the above website as an option to edit. Let me know if it’s salvageable, thank you.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there,

    https://box2017.temp.domains/404.html (and in fact dylondersnow.com) appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

    To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
    https://support.wordpress.com/com-vs-org/

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