Error message uploading images to two blos

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  janicecaroleedwards · Member · Nov 22, 2013 at 5:26 pm

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  Please, please help me. I am going mad with frustration. I have tried to upload images to both my blogs http://www.livinginruralmallorca.com and http://www.eatdrinksleepmallorca.com over the past three days and every time I try I get the message:

  An error occurred in the upload. Please try later.

  I am doing nothing different to what I’ve done in the past. Could you please help me before I go mad and throw this laptop through the window? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Nov 22, 2013 at 10:31 pm

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  Howdy,

  In both cases, your blogs have plenty of space available so I’d like to look first on either a browser or connectivity issue.

  First, is this happening with all images or only some? Can you save this image to your computer and try it? http://dailypost.files.wordpress.com/2013/10/unexpected-photo-challenge.jpg

  If it’s happening with all images, does it happen if you try a different browser? Chrome or Firefox?

  Thanks!

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  janicecaroleedwards · Member · Nov 23, 2013 at 4:26 pm

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  Thanks so much for coming back to me. The issue is now resolved. I had downloaded some new software earlier this week and, wondering if that was the problem, I uninstalled it and – hey presto – problem solved. I really appreciated your assistance.

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  kraftbj · Staff · Nov 25, 2013 at 4:17 pm

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  Glad to hear it. Please let me know if there’s anything else we can do for you. Hope you had a great weekend!

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  janicecaroleedwards · Member · Nov 25, 2013 at 4:19 pm

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  Yes, thanks, it was a good one! Hope you did too.
  And thanks for offer of future help – much appreciated.