Error message when trying to create a new page

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  botachristinem · Member · Feb 21, 2023 at 2:17 pm

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  I am getting this error message when trying to create a new page. i have tried a different browser, clearing my cache and cookies, upgrading chrome. none worked.

  error message:
  Not Acceptable!
  An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security

  Please help!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Feb 21, 2023 at 6:47 pm

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  Hi there!

  error message:
  Not Acceptable!
  An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security

  Your site christine-martineau.com is not hosted with us here at WordPress.com, but instead hosted with another hosting provider (Bluehost). Since your site is not hosted with us, we’re limited in what we can help with and advise as we don’t have any special access to nor the ability to affect any problems you’re having on your site. But I can get you pointed in the right direction to get help.

  You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to advise why the hosting server settings for Mod_Security are so strict. A “406 Not Acceptable” error is a server-level error message and is something Bluehost would need to investigate and fix.

  I hope that clarifies things!