Error on accessing the website : https://www.fusionnotes.com/

• 

  dandeppen · Member · Sep 9, 2023 at 3:50 pm

  • Copy link
  • Add topic to favorites

  Our website https://www.fusionnotes.com/ when trying to access getting error ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’

  Please help me to check the error

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  faisalahammad · Member · Sep 9, 2023 at 9:34 pm

  • Copy link

  Have you already resolved the issue? I checked the website and accessed the login page without encountering any problems.

  

  

  Could you please check and let me know if I’ve missed anything?

• 

  staff-totoro · Staff · Sep 9, 2023 at 10:30 pm

  • Copy link

  Thanks for reaching out to us about the issues you’re experiencing with your WordPress site.

  However, based on your description, it looks like fusionnotes.com is not hosted on WordPress.com’s managed hosting but rather with a different hosting provider, using the free, open-source version of the software. This means that our ability to directly assist with this issue is limited since we can only investigate and diagnose issues on sites that we host directly.

  By contrast, WordPress.com’s managed hosting provides direct support and a broad range of features designed to make your site run smoothly. You can find more information about it here :

  https://wordpress.com/hosting/

  If you’re open to relocating your site to WordPress.com, we have an easy-to-use migration plugin that can facilitate the process.

  

  Import using Move to WordPress.com

  in WordPress.com Support

  3 min read

  The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

  Keep in mind, there’s another way to seek assistance, which is highly recommended in such cases. You can post your concern in the community support forums for the open-source version of WordPress. They’re best equipped to help with issues like the one you’re facing as they’re familiar with this version of the software.

  Here’s where you can find the forum :

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  We hope these resources help you resolve the issues you’re experiencing. If you have further questions, feel free to respond.