Error on Gallery Widget

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  stclarescareers · Member · Apr 14, 2015 at 3:46 pm

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  On the gallery widget the select images button no longer works – what happened? I’ve used the gallery feature for over a year with no issues but the select images button no longer does anything.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 14, 2015 at 4:43 pm

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  Hi there,

  Are you using the theme customizer?

  Don’t use the Customizer; add the widget in Dashboard>Appearance>Widgets>Add Gallery Widget>Add images, select style of Gallery. Save.
  from https://en.forums.wordpress.com/topic/gallery-widget-19?replies=3#post-2300386

  See also:

  When on the Widget editing page – in top right hand corner, go to Screen Options and “disable accessibility mode” – you then get a slightly different arrangement where all your active widgets are listed – click on the arrow alongside the gallery widget and you are able to edit the images that appear below.
  Still don’t know why this should be so – but it works.
  https://en.forums.wordpress.com/topic/gallery-widget-not-working-3?replies=7#post-2324157

  Provided that does not work for you here is some troubleshooting that you can try:

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/ try clearing your browser’s cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

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  Also let Staff know:
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  (c) Exactly what you experience including what any error reports you receive state.

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  stclarescareers · Member · Apr 15, 2015 at 8:38 am

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  Thank you – was editing via the widget menu but disabling accessibility mode worked – odd glitch!

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  designsimply · Member · Apr 15, 2015 at 12:00 pm

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  The “Choose Images” button in the gallery widget did have a glitch before, but it was actually reported as fixed recently. I just tested the gallery widget in Chrome 41 on a Mac using the customizer, and it worked in my test. stclarescareers, if you have time, could you let me know if you’re still having any trouble with the gallery widget in the customizer if you try it from there again?

  I also see that it does appear broken in the WP Admin > Appearance > Widgets screen when accessibility mode is enabled, and I’ve made sure that bug has been reported separately. Thank you both for calling attention to it!

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  justjennifer · Member · Apr 24, 2015 at 5:37 pm

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  @designsimply- any update on the Accessibility mode/Gallery widget problem?

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  designsimply · Member · Apr 26, 2015 at 10:08 pm

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  No word yet. In the mean time, the one in the customizer is currently the better choice.