Error on refunding my upgrade

• 

  migzzobel · Member · Jul 21, 2013 at 5:46 am

  • Copy link
  • Add topic to favorites

  I upgraded my account and purchased http://www.onewilson.net. To my surprise the said domain was not registered on my name instead of it they give me http://www.onewilsondotnet3.wordpress.com.

  This is stupid.

  When I am already refunding for my upgrade, email was sent to my emai address but when I clicked it it says ‘An error occurred while refunding your upgrade. Please contact support’.

  Hope I’ll get my refund as soon as possible.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Jul 22, 2013 at 6:26 am

  • Copy link

  It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.

• 

  migzzobel · Member · Jul 22, 2013 at 6:40 am

  • Copy link

  staff-ozmodiar,

  There’s already an email sent to me for the refund but not yet on my credit card account.

• 

  staff-ozmodiar · Staff · Jul 22, 2013 at 5:01 pm

  • Copy link

  Yes, it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.