Error on site
-
I have repeatedly asked for help and done exactly what was sent to me: password recovery and recovery information. This is NOT the solution. I can eventually access both blogs via GOOGLE, not dialing in the usual link. However, I am shut out completely of creating new. The wordpress site is just one for review. And it repeately says that I have no access. That I have no account? So there is a misunderstanding in help situation. Sorry if I’m bugging y’all but its been over a week and I still can’t add.
-
Howdy,
The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site(s) you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes. You will be able to view the websites without being logged into the correct account, but you will not be able to make new posts or access the admin area of those sites.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryLet us know if anything is unclear or you have any further questions.
- The topic ‘Error on site’ is closed to new replies.