Error on uploading images

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  pdun459 · Member · Nov 7, 2018 at 1:06 pm

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  When I try to upload images to my media library I get the following error:

  “1 file could not be uploaded because an error occurred while uploading.”

  Everything was working fine until about a week ago when it started. I’ve given it time, thinking it might eventually clear up, but no dice. I can upload images from a URL but that’s a pain. I logged out and deleted all WordPress cookies and logged back in but that didn’t fix it.

  Any ideas on how to fix this? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  flavbob · Member · Nov 7, 2018 at 3:20 pm

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  Hi there,

  From what I understand, this is caused by your ISP. Some other users have had the same problem:

  – https://en.forums.wordpress.com/topic/photos-not-uploading-16/
  – https://en.forums.wordpress.com/topic/1-file-could-not-be-uploaded-because-an-error-occurred-while-uploading-6/

  Possible solutions include trying with another browser (Chrome/Firefox), or clearing the cache, though you’ve already tried it. Here is the complete article on troubleshooting images:

  Troubleshooting Image Uploads

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  staff-zinnia · Staff · Nov 7, 2018 at 4:31 pm

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  I’ve removed the modlook tag here. Please go ahead and give a try to the advice already shared. If you’re still unsuccessful let us know. Thanks.

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  pdun459 · Member · Nov 7, 2018 at 8:40 pm

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  I’m using Firefox so I tried a fresh profile and also safe mode with no luck. Then I tried a newer version and that did the trick.

  Thanks for your help.

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  gemmacevans · Member · Nov 8, 2018 at 10:37 am

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  Hi pdun459,

  I’m glad to hear the import was successful in the end. You know where to find us if you need any more help :)