Error on WordPress.com: Can't access site data

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  ourworldenterprisesus · Member · Mar 6, 2015 at 8:42 pm

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  When I log into WordPress.com two of my sites get the following Error: Can’t access site data

  How do I fix this?

  Thank you?

  Dave

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 6, 2015 at 8:50 pm

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  re: these two sites
  http://www.reseckexcavation.com/
  http://www.ourworldenterprises.com/

  Neither of these sites site hosted by WordPress.COM and we do not provide support for them.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  timethief · Member · Mar 6, 2015 at 8:51 pm

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  Edit: sites site hosted was meant to be sites are hosted

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  ourworldenterprisesus · Member · Mar 6, 2015 at 8:52 pm

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  You may not provide support for them, but my other sites stats and etc work with WordPress.com and do not have an error message.

  I am just trying to figure out what is required for the connection so that I can fix the other two. I like managing them from WordPress.com.

  Thank,

  Dave

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  timethief · Member · Mar 6, 2015 at 8:55 pm

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  Aha! So what you want is JetPack support.

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the JetPack support forums there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  ourworldenterprisesus · Member · Mar 6, 2015 at 8:59 pm

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  Here is what I am seeing…..

  Is this due to Jetpack?

  http://screencast.com/t/6JdbOI5weGe

  http://screencast.com/t/xFhk5lXCL

  Thanks so much!

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  ourworldenterprisesus · Member · Mar 6, 2015 at 11:36 pm

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  Sadly the Jetpack folks are on vacation for a week.

  I already tried disabling and enabling the jason thing under settings and that did not resolve the issue.

  Any other ideas?

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  raincoaster · Member · Mar 6, 2015 at 11:40 pm

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  We really aren’t in a position to help with Jetpack, I’m afraid. There’s Jetpack.me and WordPress.org’s forums.

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  ourworldenterprisesus · Member · Mar 6, 2015 at 11:50 pm

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  Thank, again I ask, do the above links look like a jetpack issue?

  Thanks,

  Dave

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  raincoaster · Member · Mar 6, 2015 at 11:53 pm

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  We really aren’t in a position to help with Jetpack, I’m afraid.

  I have no idea. We don’t use Jetpack as such here. We do not experience this error. None of us can help you.

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  timethief · Member · Mar 6, 2015 at 11:54 pm

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  Go to the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

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  ourworldenterprisesus · Member · Mar 6, 2015 at 11:57 pm

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  Thank you

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  timethief · Member · Mar 6, 2015 at 11:57 pm

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  You’re welcome and best wishes.

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  ourworldenterprisesus · Member · Mar 7, 2015 at 12:13 am

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  :) You two are fast here! Wow.. Just wish I could find my answer and fix this!