Error Payment

  • Unknown's avatar
    violetlife4 · Member ·

    Hi
    I’ve been automatically bill for 35.88 euros but i don’t use this account anymore and I did authorise this payment this year.
    I don’t see any transaction in wordpress my account et i don’t have any service
    Can I be repay please ?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    tschureman · Member ·

    Hi, I am tagging modlook so staff can assist you.

  • kokkieh · Staff ·

    Hi there,

    The account you’re using to post here has never bought any upgrades from us, and we don’t have any payment info on file for you. This means you were charged for the renewal of an upgrade in a different account.

    Do you have any other WordPress.com sites or accounts for which this renewal could have been?

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