Error Permalink

  • Unknown's avatar
    gliksrl · Member ·

    I changed the permalink structure to post name and I can’t publish drafts. The error is ‘Publishing failed. The response is not a valid JSON response.’ But if I change the setting to plain I can publish the draft. Could you please help me?
    Thank you

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    Can you tell me the URL of the site you need help with?

  • Unknown's avatar
    gliksrl · Member ·

    Hello,

    site is under construction. The IP address is http://104.155.75.11/.

    Thank you!

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thanks for that information.

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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