Error preparing new payment method configuration. Please contact support quoting error HYMNCA.

  • Unknown's avatar
    eigistore · Member ·

    Unable to add payment method. Payment with both Credit card and Debit card gives error ‘Error preparing new payment method configuration. Please contact support quoting error HYMNCA.’ Still unable to process since yesterday.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

    Please note these types of issues cannot be handled via the public support forums, so you will need to wait for the Billing Support team to respond to your requests.

    Thank you.

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