error processing checkout

  • Unknown's avatar
    alliesso · Member ·

    An error occurred while connecting to the server. Please try again.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hi @alliesso, I’m trying to get a better look at the site to see if I can duplicate the error, but it looks like you might be editing your theme right now. I can’t seem to navigate to products or checkout.

    Can you share when the error started? If it’s a recent development, and if the theme changes are not intended, we’ll want to try to determine where the issue started. Please provide as much context as you can, or if you’d like to do this by private support instead, us https://wordpress.com/help/ and select the chat or email option. Thanks!

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