Error Registration

  • Unknown's avatar

    I tried to register for 3 times and after I finish to fill the info and the card info and press register it gave me error and it discount 1.00 $ in each time it means 3.00$ until now , so please what happens?? please help

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Will you please tell us exactly which upgrade you are trying to purchase? I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe:
    1. Look in the sidebar of this thread and find the subscribe to topics link.
    2. Or look below the comment box for this: _ Notify me of followup posts via e-mail

  • Unknown's avatar

    I wanna create anew website n’t upgrade , the one I try to buy is Premium.

    I already subscribed.

  • Unknown's avatar

    What is the URL starting with http:// of the blog you want to register and purchase a Premium upgrade for please?

  • Unknown's avatar

    it’s http://it-511.com , it’s n’t exist yet
    what about the 3 $ that the wordpress discount for nothing

  • Unknown's avatar

    Staff will deal with your issues after they work through all threads tagged for their support prior to me tagging this one for their help.

  • Unknown's avatar

    Hi there,

    Can you explain what you mean by this?

    I tried to register for 3 times and after I finish to fill the info and the card info and press register it gave me error and it discount 1.00 $ in each time it means 3.00$ until now , so please what happens??

    I’m not aware of any $1-$3 discounts for WordPress.com.

    After looking into your account, I found that there were no attempted transactions on your account meaning that it was most likely rejected by the bank beforehand. Can you please contact your bank and see if there are any blocks on your card?

    Thank you!

  • Unknown's avatar

    it ‘s n’t this account “mohhad” I try to create a new one I fill the mail, user name , and i pick the domain “it-511.com and chose the Premium. then the moved to the next page to fill the card info when i finish and pressed buy it returned me to the first page where I fill my info and said there is some error try again, I tried 3 times the same and discount 3 $

    this I massages that I have got “

    Dear MOHAMMED SALEH,

    Your American Express Gold Credit card ending in 7813 was authorized for use at WORDPRESS.COM on 27-11 at 8:46:38 PM for the amount of 1.00 US Dollar
    ***************************
    Dear MOHAMMED SALEH,

    Your American Express Gold Credit card ending in 7813 was authorized for use at WORDPRESS.COM on 29-11 at 1:36:27 PM for the amount of 1.00 US Dollar

    ***********************************
    Dear MOHAMMED SALEH,

    Your American Express Gold Credit card ending in 7813 was authorized for use at WORDPRESS.COM on 29-11 at 1:42:04 PM for the amount of 1.00 US Dollar

  • Unknown's avatar

    What account is it? Please provide me the username.

  • Unknown's avatar

    username : it511

  • Unknown's avatar

    the email : (email visible only to moderators and staff)

  • Unknown's avatar

    There are no users under the email or username you provided. I’ve checked through our history and I can’t find any transactions under the name MOHAMMED SALEH on the dates you provided. Do you have another account that may have been used to purchase these upgrades?

  • Unknown's avatar

    No it’s only that one that I gave ya n I explained the steps that I did n the results

  • Unknown's avatar

    There is no account under the username/email address you provided. Did the transaction go through?

  • Unknown's avatar

    The only 3$ they discount with each registration tries.

  • Unknown's avatar

    I’m not sure what you are talking about. Can you take a screenshot of this and upload it to your Media > Library?

    Thanks

  • Unknown's avatar

    hi i finally buy the Premium but now I want to cancel my credit card, how can I cancel it ?

  • Unknown's avatar

    I don’t see it in your account. Please attach a screenshot of where you are seeing this upgrade and upload it to your Media > Library.

  • Unknown's avatar

    This is my new account
    aiedaljethea.com
    user name: aied2014

    Everything now going ok but I want to delete my credit card info

    I really appreciate your help and patience

  • Unknown's avatar

    I have emailed the address that was used to create that account. Please continue with me there.

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