Error: retrieving site settings

• 

  timothyboehm · Member · Sep 30, 2016 at 2:13 am

  • Copy link
  • Add topic to favorites

  I have six sites connected to Calypso to monitor. One of the sites continues to give me an error message that says, ‘There was an error retrieving your site settings.’ I cannot access the plug-ins of that site from Calypso but when I login directly to the site they are all there and funcitoning. I have disconnecting Jetpack and reconnected to Calypso to no avail. What else can I do?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Sep 30, 2016 at 8:15 pm

  • Copy link

  Hi there,

  I looked at your account and didn’t see the error under any of your sites. Which site is causing you trouble? I’d be happy to take a look.

  Thanks!

• 

  timothyboehm · Member · Sep 30, 2016 at 8:39 pm

  • Copy link

  Hey thanks for getting back to me. I was going to attempt to retract this Forum msg but couldn’t figure out how. Anyways, I did another disconnect/reconnect cycle and now JetPack is working so I consider the issue resolved.

  Thx
  Tim

• 

  staff-doublebassd · Staff · Oct 1, 2016 at 4:10 am

  • Copy link

  Good to hear!