ERROR ´´The transaction was declined. Please try another card.´´

  • Unknown's avatar
    ayltonchilaule · Member ·

    I tried to pay for premium plan and i got this message ´´The transaction was declined. Please try another card.´´ and tried the personal plan and got the same eeror too. but when i tried again later it game this ERROR message, ´´HYTFSI´´. I contacted my bank and they said there was nothing wrong with my credit card, how can i solve this? Thanks

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hey there, our Billing Support team handles inquiries about payment blocks, as those can sometimes be sensitive issues. If you haven’t done so already, please reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

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