Error: There has been a critical error on this website.

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  countrystyleadmin1 · Member · Apr 18, 2022 at 12:10 pm

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  Hi There, I am currently trying to access my website however I’m having an issue with a 500, internal server error- ‘There has been a critical error on this website.’ preventing me from accessing the website.

  Is there any way you could lead me in the correct direction of resolving this error message?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-ozmodiar · Staff · Apr 18, 2022 at 2:33 pm

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  Hi,

  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  countrystyleadmin1 · Member · Apr 18, 2022 at 2:35 pm

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  https://b1.countrystylemeats.co.uk/

  Thank you very much

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  staff-ozmodiar · Staff · Apr 18, 2022 at 3:20 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  shivamclassy · Member · May 5, 2022 at 6:33 am

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  Hi, I am unable to access my website. It’s showing – There has been a critical error on this website. Plz, help.

  My URL: https://shivamfreelancer.com/

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  amiteshg93 · Member · May 5, 2022 at 6:44 am

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  Hey @shivamclassy,

  I would like to request that you open a new thread/topic for your site-related issue:
  https://wordpress.com/forums/forum/support/#new-post

  Hope this helps :)

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  kokkieh · Staff · May 5, 2022 at 6:47 am

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  @shivamclassy,

  Your site also isn’t hosted on our servers on WordPress.com, so we’re not able to help with this.

  On the page saying there’s an error, there’s also be a link going to the WordPress.org documentation for troubleshooting this error. Please click that, and follow the steps suggested there.

  For more help, please ask for advice from the WordPress.org community, who makes the version of WordPress you’re using, or you can try support at your hosting provider directly.

  https://wordpress.org/support/forums/