Error thrown Call to undefined function mysql_real_escape_string()

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  heartandseoul11 · Member · Apr 23, 2021 at 3:11 am

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  Hello. Every time I try and use a plugin I get the ‘Error thrown
  Call to undefined function mysql_real_escape_string()’ error. My WordPress should be up to date so I’m not sure what to do and given I don’t have a backup I’m very apprehensive.

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  aleone89 · Staff · Apr 23, 2021 at 9:19 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  Many thanks.

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  heartandseoul11 · Member · Apr 23, 2021 at 5:36 pm

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  Ah yes it is weave-women.org

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  staff-blorbo · Staff · Apr 23, 2021 at 6:50 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Host Papa.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.