Error translate.wordpress.com could not import language file

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  namiconheo · Member · Sep 24, 2025 at 2:01 pm

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  Hello, please update to GlotPress 4.0.1. You are currently using GotPress 2.4.0 alpha. This is an old version. It is possible that because this version is too old, an error occurred while importing the file.

  

  The blog I need help with is: (visible only to logged in users)

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  staff-brock · Staff · Sep 26, 2025 at 4:25 pm

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  Hello, thank you for sharing this error message. So that we can help you, please can you share:

  • What you clicked on when you received this error message
  • Which theme or element you are translating
  • If you still experience the error now when you try again
  • Any other details about what you are working on

  If you can share more information here, I’d be happy to see what we can do to help.

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  namiconheo · Member · Sep 26, 2025 at 4:46 pm

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  These are the positions I currently hold.

  

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  namiconheo · Member · Sep 26, 2025 at 4:48 pm

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  @staff-brock Tried again and still getting this error

  

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  namiconheo · Member · Sep 26, 2025 at 5:12 pm

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  @staff-brock Generally, this error is caused by using an outdated software system. You should update your software system to the latest version. When you need to import files directly into any translation, you will get this error. You should try to do so.

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  staff-webwizard · Staff · Sep 27, 2025 at 6:37 pm

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  Hi! Could you please share the file with us so we can investigate if the error is related to the software version in this case? I’ve emailed you. You can reply to that email with the file.

  Thank you!

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  namiconheo · Member · Sep 28, 2025 at 12:22 am

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  Here is the file download link https://drive.google.com/file/d/1rzG7ps2VA-6e3Tr12W0Kji188V28r0TP/view?usp=sharing

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  namiconheo · Member · Sep 28, 2025 at 12:26 am

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  I tried importing the original file, a single line translation file, and a multi-line translation file, but all of them gave the same error as shown in the image. You should download another translation yourself from https://translate.wordpress.com/ and test.

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  namiconheo · Member · Sep 28, 2025 at 12:33 am

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  @staff-webwizard I have emailed you, hope to hear from you soon

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  aisajib · Member · Sep 28, 2025 at 8:29 pm

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  Hi @namiconheo

  Just wanted to acknowledge that we received your email and will get back to you with more information as soon as possible :)

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  namiconheo · Member · Oct 3, 2025 at 1:17 pm

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  @namiconheo Are you still debugging?

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  janrickcarl · Member · Oct 4, 2025 at 6:45 am

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  Hi @namiconheo
  
  I can confirm that one of our development teams is looking into this issue at the moment. We’ll reach out to you again as soon as we can.

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  namiconheo · Member · Oct 16, 2025 at 10:54 am

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  Request to update to GlotPress 4.0.2

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  staff-lexi · Staff · Oct 19, 2025 at 5:02 pm

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  Hi there!

  We will be updating you through the email we sent you. I will close this topic for now. Please refer to the ticket we have open.