Error trying to activate new theme

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  findthebeautyy · Member · May 17, 2021 at 2:16 am

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  I’m trying to activate a new free theme on my website and I press activate but it says error and to contact support. Help please

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 17, 2021 at 1:42 pm

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  Hi there,

  What is the theme you are trying to activate and what is the exact error message you are receiving?

  This sounds like it could potentially be a cache issue. Have you tried logging in using a different browser or clearing your browser’s cache?