Error: Unsupported Media Type (JPG)

  • Unknown's avatar

    Hello!

    I am currently importing products for my webshop and a short while ago I could import CSV files with image links without any problems. I am basically fetching products from our partner since we will be reselling their products on our website. Lately, when I want to import more products the import tool tells me the following error message when trying to import the CSV file.

    Error getting remote image https://cdn.fugamobilya.com.tr/product_files/Mzg0/images/norm-komodin-12.jpg. Error: Unsupported Media Type

    It cannot retrieve the image links even if they are valid and working when browsing them. The error message is the same for all products and their respective image links in the logfile.

    I don’t think our partner have changed the header policy on their website. Did a few tests using a fetch script in Python and it successfully retrieves the image without any problem so it means the links are valid and working, but in WordPress it fails to do the same which makes me to believe the issue is in WordPress. So, what’s going on here? Maybe an unknown bug?

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I can see your image without problem. Unfortunately we can’t help as that site isn’t running on the wordpress.com platform nor can we help with third party CDN’s. You must contact support of that CDN. But why don’t you use our own CDN which is included in Jetpack?

  • Unknown's avatar

    Im still kinda new to all this so im learning how to use the import tool. What do you mean by using my own CDN? You mean uploading the images myself and referring to them?

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