Error updating plugin ‘WP Super Cache’

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  salmonosado · Member · Feb 5, 2019 at 3:21 pm

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  Hi everyone. I’m trying to update the plugin ‘WP Super Cache’ and when trying to do so, I get the following message:

  ‘Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.’

  So,
  1) Does anyone knows how to solve that issue?
  2) Is there a way to set all updates to automatic in order to not having to log in often and update manually?

  Thanks a lot!
  Chan.

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  arvindsinghu · Member · Feb 5, 2019 at 4:20 pm

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  Hey @salmonosado,

  Your site is using the self-hosted version of WordPress.

  These forums are for WordPress.com hosted sites only :) https://en.support.wordpress.com/com-vs-org/

  However, you can manually update this plugin, download the zip file from https://downloads.wordpress.org/plugin/wp-super-cache.1.6.4.zip , and unzip in the wp-content/plugins folder.

  Thanks !!!

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  salmonosado · Member · Feb 6, 2019 at 4:58 pm

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  Hi @arvindsinghu, thanks a lot for your answer, but I can’t find the wp-content/plugins folder. Is it supposed to be in my mac? or is it an online location you are refering to?
  Thanks a lot!

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  arvindsinghu · Member · Feb 7, 2019 at 11:20 am

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  Hey @salmonosado,

  Are you using localhost?

  Thanks !!!